Site or Service Name:
Sandbox
Last Update:
Tue Aug 05 2025 08:04:56 GMT-0700 (Mountain Standard Time)
Description:
The getUser method of the Identity API is returning the error: "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance." in the sandbox environment.
We are aware of the issue and are actively working to fix it.
Status:
Unresolved