Canceling transaction request via Trading API
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Published: April 22 2015, 2:14:00 PMUpdated: September 06 2022, 8:46:28 AM
A seller can file 'cancle a transaction' request in eBay Resolution Center as below. Can I do the same with an API call?
Yes, the same can be done with AddDispute API call. Below is a sample request.
<?xml version="1.0" encoding="utf-8"?> <AddDisputeRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <Version>1175</Version> <DisputeReason>TransactionMutuallyCanceled</DisputeReason> <DisputeExplanation>BuyerNoLongerWantsItem</DisputeExplanation> <ItemID>140451132057</ItemID> <TransactionID>0</TransactionID> <RequesterCredentials> <eBayAuthToken> xxx</eBayAuthToken> </RequesterCredentials> </AddDisputeRequest> |
Then the buyer will receive an email as below.
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