Find the answer to your question
Advanced Search
Why are my orders coming back as single line orders and not combining?
Summary
Reasons why your order might not be "combing" into a multi-item order
Detailed Description
There are 2 key points to look at when looking for combined orders,
1. The orders exist between the same buyer and seller
2. The shipping service selected for each item must be the same
3. The items were all paid for at the same time
*NOTE - They do this intentionally because most times the items will have to ship separately any ways.
Here are some examples of what to look for,
COMBINED ORDER/MULTI LINE ORDER <ShippingService>ShippingMethodStandard</ShippingService> | SINGLE LINE ORDER <ShippingService>ShippingMethodStandard</ShippingService> |
COMBINED ORDER/MULTI LINE ORDER <BuyerUserID>testBuyer1</BuyerUserID> | SINGLE LINE ORDER <BuyerUserID>testBuyer1</BuyerUserID> |
COMBINED ORDER/MULTI LINE ORDER <PaidTime>2021-02-08T22:32:14.000Z</PaidTime> | SINGLE LINE ORDER <PaidTime>2021-02-08T22:32:14.000Z</PaidTime> |
*NOTE - in example 3, there are single line orders that have the same paid time, but they might not follow the first 2 rules.
Additional Resources
GetOrders - http://developer.ebay.com/DevZone/XML/docs/Reference/eBay/GetOrders.html
How well did this answer your question?
Answers others found helpful
- Determining single line items vs multiple line items in GetSellerTransactions
- How to know if an item was bought using the "Buy It Now" button
- When can an Order be in the "Active" state?
- Managing Order level Paid Status
- CompleteSale - Can I use the API to mark Paid and Shipped flags for a specific transaction that is part of the Order